Your privacy is important to us. It is Therapy Works Together’s policy to respect your privacy regarding any information we may collect from you across our website and other third party sites we own and operate with.
The speech therapists that you interact with when using our services are bound by the privacy terms as per the Health Insurance Portability and Accountability Act (“HIPAA”). As required by state and federal regulations, all of our systems are HIPAA certified and a BAA has been signed.
Any data stored is protected within commercially acceptable means to prevent theft and unauthorized access, disclosure, copying, use or modification.
You may refuse any request for your personal information, but please understand that we might then unable to provide you with some or all of the therapy services we offer.
The incredible speech therapists who who provide speech therapy are independent contractors and are participating with Therapy Works Together to provide services to you. Any information or recommendation or advice received from a speech therapist working with you via Therapy Works Together comes from the speech therapist and not from Therapy Works Together. Each speech therapist is responsible for their own recommendations and clients are responsible for following or verifying the recommendations received.
Consent for Treatment
Teletherapy involves the use of communications to enable health care therapists at sites remote from patients to provide consultative services. Information can be used for diagnosis, therapy, follow-up and/or education, and may include live two-way audio and video and other materials.
The communication systems we use incorporate reasonable security protocols to protect the confidentiality of patient information and will include reasonable measures to safeguard the data and to ensure its integrity against intentional or unintentional corruption.
There are Benefits to Teletherapy:
Better access to therapy by enabling a patient to be at home/office while consulting a therapist.
More efficient therapy evaluation and management.
There are Possible Risks of Teletherapy:
We believe that the of risks with teletherapy are very low but they may include the following:
Delays in therapy can happen due to deficiencies or failures of the equipment (therapist or client)
Security protocols can fail, causing a breach of privacy of personal information.
By accepting our Terms, you acknowledge that you understand and agree with the following:
The laws that protect privacy and the confidentiality of medical information also apply to teletherapy
There are anticipated benefits from the use of teletherapy but results cannot be guaranteed as with any form of therapy
Information may be shared in the following circumstances: i) If a valid court order is issued for therapy records; ii) if there is suspected abuse, neglect, or domestic violence; iii) in order to prevent or reduce a serious threat to anyone’s health or safety.
By signing up for Services with Therapy Works Together You Consent to the Use of Teletherapy and that you have read and understand the information provided above, and understand the risks and benefits of teletherapy; by accepting these Terms you hereby give your informed consent to participate in a teletherapy visit under the terms described herein.
You agree to defend, indemnify and hold harmless us, our affiliates, licensors and service providers, and our and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms and Conditions of Use and your use of our Site, including, but not limited to, any use of our Site’s content, services and products other than as expressly authorized in these Terms and Conditions of Use or your use of any information obtained from our Site.
You must be least 18 years of age and by using this site you are aware that you are qualified under the laws of your state to make medical/therapeutic decisions on your own behalf. You acknowledge that your ability to access Therapy Works Together and information is conditional upon the truthfulness of your certification of age.
You hereby certify that you are a resident of the US state which you supply to us and agree to only interact with a speech therapist while you are present in this state. You acknowledge that your ability to access and use these therapy services is conditional upon the truthfulness of the certifications your make at the time of accessing a therapist and that the therapists you access are relying upon this certification in order to interact with you.
Fees and Billing:
We believe in honest and transparent pricing. All sessions (evaluation and therapy) are prorated at the cost of $59.00 per 30 minutes (when a package of 4 is purchased; or $65 per 30 minute session when purchased individually) and are usually at increments of 30, 45, or 60-minutes. We get your approval in advance on session length. All sessions are prorated based on your session rate ($59 or $65).
Evaluations are billed based on the prorated price listed above and the evaluation length is pre-approved with you in writing by your speech therapist.
You are not auto-billed. This is NOT A SUBSCRIPTION/MEMBERSHIP as we do not believe that therapy should be a subscription.
Your credit card is kept securely on file with Stripe.com. We do not store credit card information at Therapy Works Together. Billing occurs after a session is completed with the card kept on file at Stripe.
We apologize in advance for any errors in billing in which we have over-charged your account; you will be reimbursed within 2 business days once we confirm our error.
Free consultations are for new clients only. Promo codes are for new clients only.
We reimburse our excellent speech therapists whether you show up to your scheduled session or not. So we appreciate your understanding of our cancellation/rescheduling policy:
To cancel/reschedule a session billing please contact your therapist by phone/email at least 24 hours in advance of your scheduled session. Sessions not cancelled/rescheduled with 24 hours notice are charged 100% of the session fee.